Privacy Policy — Motoscope

1. Overview

Motoscope LLC ("Motoscope," "we," "us," or "our") operates the website at motoscope.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit the Site or use our services.

By using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use the Site.

2. Information We Collect

2a. Information You Provide Directly

Account registration details (name, email address, password) when you create a user or dealer account
Dealer application information (business name, license number, DMS feed URL, contact details)
User listing content (vehicle details, photos, asking price, contact preferences)
Communications you send us via email or contact forms

2b. Information Collected Automatically

Log data: IP address, browser type and version, pages visited, referring URLs, and timestamps
Device information: hardware model, operating system, and browser settings
Usage data: search queries, filters applied, listings viewed, watchlist activity, and value calculator inputs
Cookies and similar tracking technologies (see Section 7)

2c. Information from Third Parties

Authentication data from Kinde Auth, our identity provider, when you sign in (name, email, and authentication identifiers)
Dealer inventory data (vehicle listings, photos, pricing) transmitted by dealers via their DMS feed integrations — this data belongs to the respective dealers
Analytics data from Vercel Analytics about aggregate site usage patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

To operate, maintain, and improve the Site and our services
To create and manage your account and authenticate your identity
To process dealer applications and manage dealer subscriptions and billing
To display motorcycle listings relevant to your searches and location
To power the value calculator and other user tools
To maintain your watchlist and saved searches
To send transactional communications (account confirmations, billing receipts, application status updates) via our email provider, Resend
To detect, investigate, and prevent fraudulent activity or abuse of the Site
To comply with legal obligations
To analyze usage trends and improve user experience

We do not sell your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases:

Contract performance: Processing necessary to provide our services to you (e.g., account management, dealer subscriptions)
Legitimate interests: Operating and improving the Site, preventing fraud, and ensuring security — where these interests are not overridden by your rights
Consent: Where we have obtained your explicit consent (e.g., optional marketing communications)
Legal obligation: Where processing is required by applicable law

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We share information with trusted third-party vendors who assist us in operating the Site. These providers are contractually bound to protect your information and may only use it as directed by us. Key providers include: Kinde (authentication), Vercel (hosting and analytics), Resend (transactional email), and our cloud database provider (PostgreSQL hosting).

Dealers

When you click through from a Motoscope listing to a dealer's website, you are leaving our platform. Any information you provide directly to a dealer — including your name, phone number, or email — is governed by that dealer's own privacy policy, not ours.

Business Transfers

If Motoscope LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership and the applicable privacy choices available to you.

Legal Requirements

We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Account data is retained for the duration of your account plus a reasonable period afterward to resolve disputes or comply with legal obligations. Dealer listing data sourced from DMS feeds is retained only while the dealer's integration is active and removed or archived upon termination.

You may request deletion of your account and associated personal data at any time (see Section 9). Note that some information may be retained in anonymized or aggregated form for analytical purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site. Cookies are small text files stored on your device by your browser.

Essential Cookies

Required for the Site to function, including maintaining your session and authentication state. These cannot be disabled without affecting core functionality.

Analytics Cookies

We use Vercel Analytics to understand how visitors interact with the Site. This collects anonymized data about page views and usage patterns without tracking individuals across other websites.

Preference Cookies

Used to remember your search preferences (ZIP code, radius, filters) so you don't have to re-enter them on each visit.

You can control cookies through your browser settings. Disabling essential cookies may impair Site functionality. Most browsers provide instructions for managing cookies in their Help section.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls, database row-level security, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information, such as using a strong, unique password for your account.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal retention obligations
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Restriction: Request that we restrict processing in certain circumstances
Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any of these rights, contact us at mail@motoscope.xyz. We will respond within 30 days. We may need to verify your identity before fulfilling a request.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: The categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it
Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising
Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary for providing our services
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

To submit a California privacy request, email mail@motoscope.xyz or contact us at the address below. We will respond within 45 days of verifying your identity.

11. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at mail@motoscope.xyz.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes, we will provide notice through the Site or by email to registered users. Your continued use of the Site after any update constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Motoscope LLC Email: mail@motoscope.xyz